vtiger CRM

vtiger CRM is a Customer Relationship Management solution that provides a large number of features and an easy to use interface.  Whether you need just a contacts manager or much more including leads and marketing automation with access control vtiger is flexible enough to do either.

On top of the excellent feature set of the core platform you also have plug-ins for Outlook, Office Thunderbird and a Customer portal - plus mobile clients for iPhone and Android devices.

The features included in vtiger are:

Sales Force Automation	Customer Support & Service	Marketing Automation
Lead Management	Trouble Tickets	Campaign Management
Account & Contact Management	Knowledge Base	Mass Mailing
Opportunity Management	Customer Self Service	E-mail Templates
Sales Quotes	Online Knowledge Base	Mail Merge Templates
Inventory Management	Activity Management	Productivity Add-ons
Products Catalog	To Dos, Meetings & Calls	Email Client
Price Books	Recurring Events	Outlook Plug-in
Vendor Management	Shared Calendar	Office Plug-in
Purchase Orders	Activity History	Thunderbird Extension
Sales Orders	E-mail Notifications	Customer Portal
Invoices	Notes	RSS Feeds
Reports & Dashboards	Product Customization	Security Management
Key Metrics	Custom Fields (10 different data objects)	User Management
Customizable Reports	Pick Lists	Profiles
20 Pre-built Reports	Custom List Views	Roles
20 Pre-built Dashboards	Drag & Drop Modules	Groups
Report Folders	Currency customization	Organization-level Access Control