
Ecommerce FAQHow many products can the online shop support?Unlike some other competitors we do not restrict the number of products you can add. Does the shop support size and colour?The shop supports not only size & color but any attribute you can think of or care to use. The shop has been contructed in such away you can add as many different attributes to as many different products as you require. Does the shop support Paypal?Yes the shop supports Paypal Can I do online credit card payments with the shop?The shop supports both Sage Pay (Protx) and off-line credit card payments. All you need to do is let us know what you want. How secure is the shop?The shop was designed with security in mind and supports SSL. The shop has also been certified PCI compliant. Something we are quite proud of! Does it support a wish list?Yes the shop supports complete wish list functionality. Do I need any hardware?No you don't require any special hardware to use the shop. You can do everything from your internet connected PC. What software do I need to use the online shop administration?No special software is required other than an upto date web browser (e.g. Internet Explorer or Firefox). Can I include customised content within the shop?Yes you can add as much customised content as you require. Can I include flash on the website?Yes you can include as much flash content as you require. Do I need to purchase a web address for the shop?In order to make your shop as identifiable as possible a specific domain name would be required. However don't worry if you don't have one, once you have decided on it we can register it for you and take care of everything. We have our own designer, can she/he customise the look at and feel of the shop?Yes your web designer can take control of the look and feel of the shop and update the content as much as they like. What help is provided when setting up the shop?Rakata will provide a complete setup and training programme only stopping when you are happy and proficient on the shop yourself. Is the design of the shop website included in my price?Rakata provide an off-the-shelf template ready to go - however you are not restricted to this and can change this as you see fit. Can customers buy items that are out of stock?You decide whether to allow customers the ability to buy out of stock itmes. It is a setting you control along with many others. |
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